My Orders

This system is for previous customers only. If you're a new customer, please visit http://www.pleco.com/store/ or click on the "Store" button above to purchase our products; you don't need an account to place an order.

To access information on your past purchases, enter your e-mail address and password below. (this is not the same as your PlecoForums account or your old Oxford Dict download account)

E-mail address: Password:

If you've lost or never received an account password, enter your e-mail address below and a new password will be randomly generated and sent to you.

E-mail address:

If you don't receive your new password after a few minutes, check your junk mail box, and if it's not there, send an e-mail to support@pleco.com. Be sure to include a new password selection in that e-mail in case our response gets filtered out too.

If you're using Hotmail, you won't be able to retrieve your password using this system because of Microsoft's overly aggressive junk mail filtering; send us an e-mail at support@pleco.com and we'll reset your password for you manually.

If you've changed your e-mail address, send a message to support@pleco.com and we'll update our databases with the new address. Please be sure to include any relevant information that will help us in locating your previous orders, such as past e-mail addresses, billing addresses, telephone numbers, the approximate date you placed your order, and any alternate names or HotSync Usernames. DO NOT send us your credit card number; we delete those immediately after charging your account, so they won't help us to locate your order, and sending your credit card number by e-mail is a serious security risk.